The Philosophy of Feedback

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Feedback is a topic with which I have an ongoing love-hate relationship. It’s extremely common in business settings and for many people, it brings up painful memories of tedious annual performance reviews which never resulted in any progress. But done right, feedback is at the core of every successful team.

So, what do you need to do to set the tone for an effective system? What is positive and negative feedback? How do you give constructive criticism? Do you care about the evolution and development of your team? We’ve talked in the past about the importance of self-awareness and on your path to develop the right environment for feedback, that self-awareness is be an essential tool.

On this episode, Mathew and I examine the foundation you need to build to successfully provide and receive feedback. We also discuss Mathew’s experiences with feedback during his stint in corporate America, the shortcomings of the standard annual review process, why self-awareness is critical for leaders, what to ask yourself before giving feedback, and so much more!

Be sure to join us next week for the second half of the discussion on feedback. We’ll be exploring how to provide and receive it. In the meantime, we’d love to get some feedback from you. Send us your questions, comments, and experiences with feedback by email or using the form on our home page.

Key Topics:

  • Why I talk about the philosophy behind feedback (0:53)
  • The drawbacks of the standard annual review process (4:03)
  • Mathew’s feedback experience while working with a great leader (4:50)
  • The two main feedback problems Mathew experienced in corporate America (5:56)
  • My opinion on the effectiveness of an annual performance review (6:42)
  • The characteristics of Mathew’s former supervisor that made her a great communicator (8:40)
  • The integral connection between trust and feedback (9:42)
  • How the motive behind feedback affects the outcome (10:23)
  • Why self-awareness is necessary to genuinely care about other people (11:16)
  • “Hurting people hurt people” (12:30)
  • The questions to ask yourself before giving feedback (14:44)
  • The great feedback I got at my first serious job (17:52)
  • Viewing the annual performance review as a confirmation (19:56)
  • Giving and receiving feedback at the C-suite level (20:31)
  • And much more!

Click here for a PDF version of the transcript

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